Partners Group, a global private markets firm, recently selected Alter Domus as its key outsourcing partner. Leaders like BruntWork see the deal, which focuses on managing operational duties for the firm’s products across the U.S., Europe, and Asia, as a sign of the growing importance of outsourcing financial services.
What the Partners Group-Alter Domus Deal Brings
Starting June 1, 2024, Alter Domus began managing over 1,000 product entities for Partners Group. The firm is now responsible for fund management, client reviews, corporate secretary duties, and depositary functions.
This deal stands out because Alter Domus customized its services to meet the firm’s specific needs, moving away from traditional one-size-fits-all solutions. The focus on technology and advancement signals how vital digital tools are in outsourcing.
This collaboration reflects the increasing demand for outsourcing providers across several continents that can operate on a global scale. More companies are turning to partnerships like this one as they look for ways to streamline operations and concentrate on their primary business activities. Experts believe this deal may inspire others in financial services to rethink their outsourcing strategies.
BruntWork’s View on Outsourcing Changes
BruntWork sees the Partners Group deal as part of a trend toward more strategic and tech-driven outsourcing agreements. Winston Ong, CEO of BruntWork, says, “Clients no longer view outsourcing as just a way to cut costs. They now seek partners who can support growth and bring fresh ideas.”
The agency offers services that go beyond traditional back-office tasks. These include virtual assistants, customer support, telesales, and specialized roles like debt collection and payroll outsourcing services. This allows the firm to cover multiple areas of a client’s operations.
One of its strengths is its ability to quickly set up specialist teams, allowing clients to expand their operations without the expense and challenges of hiring in-house. This flexibility has made the agency attractive for companies looking to grow rapidly and efficiently.
What Makes BruntWork Stand Out
With the Partners Group-Alter Domus deal as a backdrop, BruntWork is emphasizing its global talent network. Using its distributed workforce model, the firm gives clients access to skilled workers at competitive rates, including highly trained executive virtual assistants.
“We create partnerships that help our clients achieve their goals and fit with their way of working,” says Ong
Its ongoing comprehensive operational remote employee (C.O.R.E.) training program keeps its staff up-to-date on the latest tools and methods, which helps maintain a high level of service for clients.
Another benefit is BruntWork’s straightforward pricing model. They offer an all-inclusive hourly rate for full-time agents, covering management, IT support, HR, payroll, and healthcare benefits. This transparent method helps clients budget without worrying about hidden costs.
What’s Next for Outsourcing: BruntWork’s Plans
Outsourcing is changing, and BruntWork is staying ahead by investing in artificial intelligence (AI) and machine learning to improve operations and services.
Ong believes the future of outsourcing will involve a blend of human skills with advanced technology. The firm’s focus on innovation keeps its clients ahead of the curve.
The company sees growth opportunities in financial services, e-commerce, and technology. It is expanding globally and broadening its services to meet the changing needs of businesses as it adapts to the post-pandemic world.
Partnerships like the one between Partners Group and Alter Domus show that outsourcing is becoming more sophisticated. BruntWork is ready to address this demand by offering solutions combining smart technology with skilled teams.
